[Important Note: The speakers listed in this exchange have given presentations in front of CPI audiences and been recommended for inclusion by a Credit Professionals International member.
CPl & its members do not endorse or insure any claims or offers made by third parties. If you are a CPI member and would like to recommend a speaker, please forward name and contact information to the
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Dr. Michael J. Duckett
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For over thirty years, Dr. Michael J. Duckett has studied the fundamentals of human behavior that most affect achievement on personal and professional levels. Having learned the secrets of happiness and wealth, and having built numerous successful businesses, he now concentrates on developing and sharing his discoveries with others. As a result, Michael has established another reputation in addition to Master of Success—that of a dynamic educator who has been described as the Napoleon Hill (Think and Grow Rich) of the 21st Century. He is a best-selling author (Breaking The Money Barriers, Overcoming Fear) and an expert in the field of success, social sciences, overcoming fear, wealth accumulation, and business and is a sought after business consultant and speaker. A true Renaissance man, he has multiple advanced degrees in science, law, theology and business. Michael has appeared as a keynote speaker and on numerous television and radio programs throughout the world with his profound message "Upgrading your life to the next level!". Travel negotiable. recommended by |
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Michelle Dunn
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For over eighteen years, Michelle Dunn has lived the life of a bill collector, business owner and consultant. Having learned the secrets of self made success and having started and run her own successful debt collection business, she now concentrates on writing, teaching and consulting with others. Michelle has established herself as an expert in her field and industry, not only with her keen business sense but also with her 10 year old online networking group, Credit & Collections (www.credit-and-collections.com). She is an accomplished author (Second Edition of Starting a Collection Agency: How to make money collecting money, Become the Squeaky Wheel: a credit & collections guide and 5 other books in her “Collecting Money Series”) and an expert in the field of credit & debt collection, as well as starting a business from home. Michelle has appeared as a keynote speaker, been featured in Forbes.com, The Wall Street Journal, NPR, The CBS Early Show and on numerous radio programs throughout the world locally as well as nationally. Entrepreneur Press (McGraw-Hill) is publishing The Ultimate Handbook of Credit & Collections, the check IS in the mail penned by Dunn in October 2006. Travel and speaking fees are negotiable. recommended by |
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Dr. Cindy Gale
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Dr. Cindy Gale is on a mission: To help people reclaim their health and teach them how to be healthy in an unhealthy world! As a healer and educator, Dr. Gale devotes her time and energy to learning all she can about her patients' health concerns and supporting them in achieving their goals for optimal health. As a Certified Public Speaker, Dr. Gale is available to speak to any group interested in such topics as avoiding and eliminating hazardous food additives and everyday products that are causing insidious health issues in this country, especially for women and children. This is a vital component of Dr. Gale’s mission to help people reclaim their health. She is the author of the article "Seven Steps to Less Stress" in the 2007 CPI Manual and has also done presentations on "How Your Health Affects Your Wealth". Cindy graduated from Life University in 2000 and she is also a Certified Personal Life Coach. Travel and speaking fees are negotiable. recommended by |
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Debi Merchant, DTM
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Debi will give a key note address, an after dinner speech, or a seminar. Her speeches are sprinkled with humor and practical advice. She will also write a speech for someone, as well as coach them in their presentation skills. Her services are all reasonably priced and negotiable. Debi has a wide variety of topics, including but not limited to: Achievement, Body Language, Customer Service, Ethics, Faith/Religion, Goal Setting, Humor, Leadership, Life Balance, Motivation, Organizational Skills, Patriotism, Relationships, Self-Esteem, Spirituality, and Women's Issues. She will present an entertaining but inspiring message that will ignite the fire within you to make the right choices for your life. Travel restricted to Georgia at this time. recommended by |
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Rich Schlentz
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“Rich Schlentz comes across exciting and refreshing. He speaks from the heart and offers a message of encouragement sprinkled with humor and enthusiasm. It is speakers such as this that result in cultivating and inspiring change from within. Thanks for a great evening.”; Larry Plott, Board Member, Eastern Region Leadership Training Rich is a graduate of the University of North Carolina at Greensboro. A former small business entrepreneur and corporate executive, he currently is a Speaker, Teacher, Coach and Author. He recently completed his first book, Everything I Needed to Lead, I Learned From My Children: 13 Lucky Lessons For Leading an EXTRAordinary Life. He works with companies, teams, and individuals equipping them with the tools to create “breakthrough” performance. Rich is passionate about timeless, fundamental principles for success. These principles transcend industry boundaries, and when applied consistently, impact our lives both personally and professionally. Topics are wrapped around his highly effective approach to “Success FUN-DUH-MENTALS.” FUN: Many employees are overworked and under excited. Passion and enthusiasm are critical in order to compete in today’s business environment. DUH: Today, more than ever, we need leaders who are genuine and authentic. If we dare to be “real”, people will follow. MENTAL: Using human relations principles, Rich will help you create strategies that motivate others to action and gain enthusiastic cooperation. Presentations include topics on "Leadership", "The Lost Art of Listening", "Customer Service Excellence", "Consultative Selling", and more. Travel negotiable. recommended by |
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Terry L. Wynne
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Terry L. Wynne, a Licensed Professional Counselor with two graduate degrees, is the Owner of The Professional Edge, an organization specializing in training, career counseling, and free-lance writing. As a speaker for national and state conventions as well as for corporations, professional organizations, and webinars, Ms. Wynne has taught seminars on over 35 topics including “Coping With Stress,” “Time Management,” and “Employee Abuse in the Workplace.” As a career counselor, Ms. Wynne has career counseled over 2,000 clients, some of whom were by long-distance telephone. As a writer, Ms. Wynne has written brochures; radio commercials; audiovisual presentations; resumes; corporate documentation; and articles for magazines, websites, newsletters, and academic publication. Previously, a talk show radio host as well as a frequent radio talk show guest and voice-over talent, Ms. Wynne provides you with a powerful, thought-provoking, or inspiring seminar, keynote address, or written article that is both educational and entertaining. An international traveler who applies her sense of adventure to her presentations and writing, Ms. Wynne’s experiences in private industry, government, higher education, criminal justice, and mental health offer you information with logic, emotion, and impact that will make you want to invite her back to hear more. Travel and fees are negotiable. recommended by |
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CHARLOTTE FREEMAN MANESS,CCCE/ MPCE |
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Charlotte has enjoyed a long and diverse career in banking, with experience in operations, lending, human resources, total quality process, and various levels of management including Senior Manager in Human Resources at First Union National Bank (now Wells Fargo). She has done extensive work in training, both in her professional career and in various organizations. She has enjoyed serving at all levels, including International President, of Credit Professionals International and serves as a motivational speaker for many types of organizations. Charlotte was inducted into the Hall of Fame for Credit Professionals International in June, 2009. Charlotte is a musician, has served as organist for Central United Methodist Church in Albemarle, N. C. for 32 years, and teaches an Adult Sunday School Class, named after her late husband who taught the class for 20 years, is Chairman of the Board for Stanly County Concert Association, Past President of Albemarle Lions International, a member of Women’s Mining Coalition, President of Uwharrie Players, community theatre group, owns her own business, CHARLOTTE MANESS CONSULTING, which includes human resources and training in addition to her speaking career and travel. She is Secretary/Treasurer of Stanly County Manager’s Association, member of the Board of Directors for Stanly County Arts Council. She enjoys theater and recently played Clairee in the Uwharrie Players’ production of STEEL MAGNOLIAS. Charlotte is host for a monthly television program called ArtWorks through SCC-TV. Charlotte enjoys life to the fullest, has two wonderful children, Jimmy and Jeanina, and two marvelous granddaughters, Logan and Lena. She believes that life gives back as much as we give to it. |
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Sue Heusing, MCE
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Members of Credit Professionals, Creditors International,and the National Association of Credit Managment have recognized Sue Heusing, MCE as a strong contributor to the Credit Industry. As an author, public speaker, trainer, strategic planning chairman and conference co-ordinator, Sue has brought recognition to every company she has represented with the Master Credit Executive designation from the Society of Certified Credit Executives.
Her most recent employer, Ricoh Americas needed help resolving multiple issues with mergers linking multiple companies and system conversions which caused the accounts receivable balance to surge out of control. Using customer service as a priority, the Ricoh team under Sue's direction, were able to resolve the overdue balances, correct multiple billing errors, correct the unapplied cash problems, and still maintain the good will of the sales team and the customer relationship. Once the issues had been resolved, the local service center was closed but not before the exisiting team trained the newly assigned staff members in Macon, GA who were assuming their new role for Ricoh.
While working at prior employers, Sue was awarded an employee of the year award from PageNet, Credit Professional of the Year Award from CPI and the Distinguished Service Award from ICA. PageNet, Kitty Hawk Air Cargo, VarTec/Excel Communications, Accor North America, and Baker & Taylor Books still consider Sue among their success stories. She has done workshops on Change Management based on "Who Moved My Cheese" thus enabling PageNet to centralize 65 field offices to Dallas, TX and coping with the many changes needed during the conversion and acquision of the company. As Membership Chairman of ICA of Greater Chicago, she served both the consumer and commercial credit industry. She received the Individual Excellence in Education Award, has written several magazine articles, education manual articles and installation programs for CPI in addition to her involvement with the the initial versions of the Comprehensive Credit Manual and the "How to Use Consumer Credit Wisely" booklet and teachers guide. That educational tool has nowa been converted to a CD entitled "Take Charge of Your Life" which is a guide to consumers financial life.
With a BS degree in Management in Human Resources, recruiting, staffing, training for all her companies has enabled her teams to succeed in reducing DSO (Days Sales Outstanding), improving the dollars recovered, reducing the write off to bad debt, all while helping the sales teams prospect for new business. Initiating the Quality Improvement process at Baker & Taylor Books and the "Top Gun" program as part of the new hire process for all sales reps at PageNet, Sue was selected by The Credit Education Resource Foundation as the first winner of the Helen B Sawyers Hero Award in recognition of excellence in leadership, a tenacious spirit and a wonderful sense of humor. Having written an article for CPI entitled "Looking for a Job is a Full Time Job" she offers assistance to others by volunteering with the Carrollton Career Focus Group and serves on the Leadership Committee for other networking groups helping job seekers land that next career. |
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Jaye Stovall |
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Jaye Stovall is an Internet Marketing Consultant, Speaker, and Instructor. Since 2008, Ms. Stovall has facilitated the growth of small businesses in Chicago, Cleveland and Columbus, OH by developing and implementing strategic online marketing plans that build a strong presence, engage customers and prospects, and increase sales. She is the co-founder of SJM Digital, where she and her Team provide SEO, and Social Media Marketing services to local businesses, and is a Contributor to BabyBoomersWealthClub.com – an online portal designed to show individuals how others create additional income by producing products and programs from their hobbies, passions and interests. Ms. Stovall enjoys educating audiences on SEO, Social Media, and Mobile Marketing, and loves to demystify the industry, and technical jargon, while illustrating “what’s possible” with the internet. Ms. Stovall lives in Chicago with her husband Maikol, and holds a Finance degree from the University of Houston. |
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Terry Rowe |
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Terry has worked in the credit and financial industry around 40 years. She was the Magic Valley Regional Manager for the Twin Falls and Jerome and Gooding Idaho branches of Pioneer Federal Credit Union for over 12years, and for 27 years worked as Director of Administration for a wholesale/retail company. Terry was also the corporate trainer for Pioneer Federal Credit Union is soft skills, sales, sales management, Bullet Proof Management. She is a certified trainer for CUNA , and is a sought after speaker, trainer and workshop facilitator all over the US and Canada. She has been a presenter in every state and most of the Provinces of Canada for over 35 years. Terry has been a member of Credit Professionals International since 1976. She is Past President of Credit Professionals of Magic Valley, Magic Valley Credit Association, Credit Association of Idaho, and Past President of District Ten Credit Professionals, 1988-89, and 98-99 and served as the International President of Credit Professionals International in 1994-95. She has held almost all offices and committee chairmanships at all levels. She has served as President of the International Credit Education Resources Foundation. Terry served on the board with the Credit Union League for raising money for the children’s Miracle Network. Terry has been honored by her local association and District Ten as Credit Professional of the Year. She received the Lillian McCracken Award, the District Credit Association of North America’s Herb Barnes Memorial Award for Leadership and the International Credit Association’s Distinguished Service Award, along with many other awards and honors. Received the Helen B Sawyers Hero Award in recognition of excellence in leadership, a tenacious spirit and wonderful sense of humor two summers ago and last spring was given the Lifetime Achievement Award in Seattle. Terry has received so many awards she reflects on them as nice, but don’t like to dust them, so donates them back to 4-H and other groups to have re-plaqued and given to kids for their achievements. Terry annually put on A Day for Kids supporting Credit Unions for Kids, benefitting the Children’s Miracle Network. She also works closely with Kindervision or CHIPS and the Center for Missing and Exploited Children. Terry recorded the CD/Tape “Take Charge of Your Life” for the Credit Education Resources Foundation. Terry is a speaker; facilitator, workshop presenter, consultant with her own business “Speaking of Excellence” and she is author of many articles for the Credit Education Manuals, The Credit Professional magazine, and the CPI Connection, news papers and business publications. She is one of the locals with extensive experience with Roberts Rules of Order, Running meetings in 20 minutes, and various topics for presentations. She is also a published poet. |
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Christine Pechstein |
Christine Pechstein is everything life management and embraced as the real deal when it comes to managing chaos, finding focus, and equipping people on all levels to live prioritized and Christ-centered lives. Her background, expertise, and passion for helping people live sane lifestyles and grow into purpose filled lives has led her to become a leading voice and teacher in the life management world. She reaches people globally through faith-based and business based coaching and teaching depending upon the needs of the organization she is serving.
Christine's authenticity, background, and direct coaching experience allows her to relate to individuals well whether training and coaching live and in person or online through the use of technology. Whether online or in person, Christine is the face of encouragement. To read her complete bio, please visit moveintoaction.com
Perseverance Is A Lot Like Clearing A Clogged Toilet.